This article was originally published in 2019. I updated a few things for current relevancy.
If you were to believe mainstream media, the only two generations to ever exist are Baby Boomers and the children of Baby Boomers (Millennials). The world is so focused on these demographic bulges that other groups are completely ignored.
One would think a neglected demographic presents an opportunity for businesses. While executives salivate over Boomers and Millennials, few are serving the unique needs and wants of Generation X.
Who is Generation X?
Generation X is the group of people born between 1965 and 1980. The bulk of this generation were children of the 1980s. This is a smaller cohort than the Baby Boomers, explaining why they tend to be ignored - both economically and politically. Of course, 'small' is a relative term. There are about 65 million Gen Xers in America as of 2018. I am one of them (I don’t live in America).
Not once in my career - which is approaching 20 years - have I heard of a business strategy targeting Generation X. Not once! This strikes me as a massive gap in the marketplace.
Of course, there are industries that fulfill the needs of the current Gen X age range, but that association is purely coincidental, as opposed to strategic. For example, new single family homes tend to be purchased by people in their mid-30s, regardless of what demographic to which they happen to belong. Home builders target people in their mid-30s, not a specific generational cohort.
There are opportunities to truly service the under-serviced generation. However, to do so requires a deep understanding of the collective experiences that shape that generation's current characteristics. Below is a summary of those experiences, some second-hand and others personal.
I encourage you to share your experiences in the comments section.
Gen Xers are Children of Divorce
As children, Generation X saw their parents divorce at a rising rate compared to previous generations. Indeed, by the time I reached high school it seemed less common for someone my age to have married parents. Intact nuclear family structures were a rarity.
In the 1980s, divorced parents rarely had shared custody of their children. This meant that the child lived with one parent full time and saw the other on weekends, if they were lucky. Most of my friends saw their 'other' parent far less.
The unbalanced parenting burden created emotional and economic stress for the parent with full custody, eroding the parent-child bond. Meanwhile, because the part-time parent hardly saw their kid, interactions were usually fun and unrestricted. In the child's eyes, the full-time parent was a tyrant and the part-time parent could do no wrong. One parent was vegetables and the other was ice cream.
These dynamics resulted in many non-traditional family structures and relationship issues that persist to this day.
Gen Xers were Latchkey Kids
The 1980s saw women increasingly enter the workforce - particularly in the middle and upper classes. Whether divorced or not, the home tended to be empty for most of the day. While daycare existed, many kids did not attend - some for economic reasons, others because of availability. As a politically neglected generation, social programs for children were being stripped.
Consequently, many kids in the 1980s not only went to and from school alone, they returned home to an empty house.
Picture giving your six year old a key to the house so they could let themselves in after school. This was reality for many.
With this being the norm, adult supervision was absent in much of the Gen X kid's life, compared to previous and later generations which benefited from intact families, stay at home moms, daycare and nannies. Generation X, in many respects, raised itself.
A meaningful portion of Generation X was also the children of Vietnam vets and crack heads. A combination of PTSD, inebriation and death removed the father from many families that needed them the most.
This created a very independent generation. It also created a situation not unlike Lord of the Flies, with rampant bullying and stupidity. The law of the jungle prevailed.
This went beyond kid-to-kid interactions. Since latchkey kids were left on their own so much, they became easy prey for adult pervs. Gen X kids were fully aware (and warned) of child abductions, but they were on their own to deal with them. The reality was that abductions were still rare, but the fear remained palpable. There are several high profile cases of kids who were my age at the time going missing. In all these cases, the kids were unsupervised.
Some latch key kids made it through the filter to become emotionally healthy and independent adults. Many did not.
We Were All Going to Die Part 1: Nuclear Annihilation
While not the first generation to live under the dark clouds of the cold war, Generation X was the first to be completely helpless from birth to (eventual) death.
During the early stages of the cold war, Baby Boomers were taught how to survive a nuclear war. In contrast, Generation X was taught to hope they don't survive. Baby Boomers also grew up believing they could stop nuclear proliferation. With time, however, Baby Boomers' anti-war idealism morphed into self preservation and self interest. Consequently, Generation X spent its childhood watching Reagan's unstoppable massive buildup of nuclear weapons, knowing the extermination of humankind was at the press of a button.
There were many popular songs made in the 1980s about the cold war and nuclear apocalypse: 99 Red Balloons (Nena), Guns in the Sky (INXS), Nikita (Elton John), It's a Mistake (Men at Work), Forever Young (Alphaville), and so on. To this day, Mad Max (1979) is the reference people use to describe a post-apocalyptic world. Also released around that time (1984) was the scariest mockumentary about nuclear apocalypse ever made: Threads.
Pop culture was shaped by the common sense of impending doom. Gen X grew up in the shadow of fear.
Since birth, Generation X has lived at the whims of others and the hope that cool heads prevail. If there's anything that explains the generation's cynical 'fuck it, I don't care' attitude, it's the persistent worry of nuclear annihilation. Of course, this is oversimplifying. Generation X cynicism is caused by a combination of general disappointments in humanity.
As Generation X approached adulthood, the cold war came to a close. Russia and the former Soviet Republics suddenly became allies we needed to assist through the transition to democracy. Without an enemy hidden behind an iron curtain of secrecy, the threat of nuclear war declined and the Doomsday Clock was turned back to 17 minutes to midnight by 1991. During the peak of the cold war in 1984, it stood at 3 minutes to midnight.
With the Doomsday Clock currently back at 90 seconds to midnight due to inaction over climate change and the resurgent threat of nuclear war, I wonder if today's kids will grow up with the same cynicism and apathy as Generation X.
We Were All Going to Die Part II: AIDS
“If you have sex you will die.” That was what Generation X was taught as we came of age during the late 1980s. When you tell a kid something will kill them enough times, you will have a lasting impact on their behaviour and attitudes.
The AIDS epidemic created mass panic during the 1980s because people didn't know how it was transmitted. Until more was known, AIDS patients were ostracized, even by the medical teams treating them. The disease was a death sentence, putting a halt to the sexual revolution in which Baby Boomers actively participated.
Because AIDS is more easily transmitted via anal sex, it was rampant in the gay community. In the early years, it was referred to as the 'gay plague'. The disease destroyed gay communities as older gay Gen Xers (and younger Baby Boomers) saw many of their friends die. I speculate that AIDS slowed the acceptance of gay men and women in general society - either because people feared the disease or because AIDS provided the “I told you so” to the “gay is bad” crowd. While setbacks occurred, the eventual public response to the disease by many celebrities eventually accelerated acceptance.
The Birth of Grunge and Hip Hop
Out of Generation X's chemical soup of cynicism, nihilism and angst arose new forms of self expression. The two most notable being grunge and hip hop, which overflowed with testosterone - both an outward projection of internal struggle, disenfranchisement and anger.
In particular, the destruction of inner-city New York City during the 1970s and the crack epidemic of the 1980s combined with cultural isolation and helplessness to cause black youth to take matters to the street corners. Rapping arose from street culture but it was also the antithesis to street life, providing a non-violent outlet for rivalries and an alternative to drug dealing. Intertwined with the other elements of hip hop - graffiti, breakdancing and DJing - a cultural phenomenon was born and soon spread outward. The message of poverty and struggle resonated with a large part of Generation X, which could relate - even from the suburbs.
Technological Transformation
Generation X witnessed the demise of the typewriter and the birth of the personal computer. With relative ease, we transitioned from the Dewey Decimal System to Google.com, books to iPads and rotary phones to smart phones.
While Baby Boomers also experienced these changes, most were too used to the analog world to easily transition and were late adopters. Baby Boomers are now technologically capable, but lack the digital instincts of younger generations. In contrast, Millennials and Gen Z were born in a digital world. This is all they know and what they're used to.
Generation X is uniquely positioned to straddle the analog world of Baby Boomers and the digital world of Millennials, allowing them to relate to both worlds.
I'm sure there is tons of stuff I'm missing. There is probably enough to fill a book. I'd love to hear about your views on this. Please share your thoughts on the Gen X experience to the comments section below!